4 bet Privacy Policy – How We Handle Your Personal Data

1. Information We Collect

When you register on 4 bet, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. During identity verification, we may request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your identity and age. When you make deposits or withdrawals, we collect transaction details including payment method, amount in Philippine pesos, and timestamps. We also collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and detect unusual behaviour. If you contact our support team, we retain records of that communication to help resolve your query and improve our service. We do not collect data from minors — the platform is strictly for players aged 21 and above in the Philippines. All data collection is limited to what is necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used primarily to operate and maintain your 4 bet account, process your transactions, and verify your identity in line with Philippine regulatory requirements. We use your contact details to send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Technical and session data helps us monitor platform performance, detect fraud, and protect all players from unauthorised account access. Where required by Philippine law or by a regulatory authority, we may use your data to fulfil legal obligations including anti-money laundering checks and responsible gaming assessments. We may use anonymised, aggregated data to analyse platform usage trends and improve the overall player experience. We do not use your personal data to make automated decisions that significantly affect your rights without human review. Any secondary use of your data beyond what is described here will only occur with your explicit consent.

3. Sharing Your Data

4 bet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share data only with trusted service providers who assist us in operating the platform — these include payment processors that handle GCash, Maya, and bank transfer transactions, and identity verification providers who confirm your documents. All third-party providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may disclose your data to Philippine government agencies, regulators, or law enforcement bodies when required to do so by law or valid legal process. In the event that 4 bet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other gaming platforms or advertising networks. Any data shared with third parties is limited to the minimum necessary to complete the relevant task.

4. Data Security

We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 4 bet platform is encrypted using TLS protocols, and sensitive account data is stored in encrypted form on secured servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law. You are also responsible for keeping your account credentials secure — do not share your password with anyone, and contact us immediately if you suspect unauthorised access to your account. No system is completely immune to risk, but we take every reasonable step to protect your information.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal data we hold about you at any time by contacting us at the email address listed on this site. You may request that we correct any inaccurate or incomplete information in your account record, and we will process such requests promptly. You have the right to request deletion of your personal data, subject to our legal obligations to retain certain records under Philippine law and gaming regulations. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also request that we restrict the processing of your data in certain circumstances, such as while a dispute is being resolved. We will respond to all data rights requests within a reasonable timeframe and will not charge a fee for standard requests. To exercise any of these rights, please contact us using the details provided at the bottom of this page.

6. Data Retention

We retain your personal data for as long as your account is active and for a period after account closure as required by Philippine law and gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering obligations. Technical logs and session data are retained for a shorter period and are used solely for security and fraud prevention purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed. We do not retain data beyond what is legally required or operationally necessary. For specific questions about how long particular types of data are kept, please contact us directly.

7. Cookies and Tracking

The 4 bet website uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. Analytics cookies help us understand which pages are most visited and how players navigate the platform, allowing us to make improvements. We do not use third-party advertising cookies or share cookie data with ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. By continuing to use the 4 bet platform after being informed of our cookie use, you consent to the use of cookies as described in this policy. For more information on managing cookies in your specific browser, please refer to your browser's help documentation.